Money-Back Guarantee
Hey, we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 100 Days Money-Back Guarantee (for all our Beauty Tools)!
How to claim your money back:
- In order to apply for this program, on the day your order is delivered, you must email our customer care representative at info@ruruhoney.com with the subject header "Money-Back Guarantee" and some details:
Name:
Order ID:
Date received: - Trial our handset for at least 70 days from the date of delivery, but for no more than 90 days.
- You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
- If there are no noticeable results in hair reduction, email your 6 photos to us at info@ruruhoney.com with your order number, and we will review your application.
- All 100 Day Money-Back Guarantee applications MUST be submitted within 100 Days of receiving your handset.
- ALL images MUST have valid time and date stamps
- If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
- Once approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*.
Real postage costs for the sending and return and the transaction fees of our Handset are the full responsibility of the Claimant and will not be refunded.