Money-Back Guarantee

Hey, we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 100 Days Money-Back Guarantee (for all our Beauty Tools)!

How to claim your money back:


  1. In order to apply for this program, on the day your order is delivered, you must email our customer care representative at  with the subject header "Money-Back Guarantee" and some details:
    Order ID:
    Date received:
  2. Trial our handset for at least 70 days from the date of delivery, but for no more than 90 days.
  3. You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
  4. If there are no noticeable results in hair reduction, email your 6 photos to us at with your order number, and we will review your application.
  5. All 100 Day Money-Back Guarantee applications MUST be submitted within 100 Days of receiving your handset.
  6. ALL images MUST have valid time and date stamps
  7. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
  8. Once approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*.

Real postage costs for the sending and return and the transaction fees of our Handset are the full responsibility of the Claimant and will not be refunded.