10% Storewide DISCOUNT + FREE SHIPPING to Malaysia, Singapore & Indonesia

90-Day Money-Back Guarantee

Hey, we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 Days Money-Back Guarantee!

How to claim your money back:


  1. In order to apply for this program, on the day your order is delivered, you must email our customer care representative at info@ruruhoney.com  with the subject header "90 Days Money-Back Guarantee" and some details:
    Order ID:
    Date received:
  2. Trial our handset for at least 70 days from the date of delivery, but for no more than 90 days.
  3. You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
  4. If there are no noticeable results in hair reduction, email your 6 photos to us at info@ruruhoney.com with your order number, and we will review your application.
  5. All 90 Day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your handset.
  6. ALL images MUST have valid time and date stamps
  7. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
  8. Once approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*.

Real postage costs for the sending and return and the transaction fees of our Handset are the full responsibility of the Claimant and will not be refunded.